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General Terms and Conditions for Use of the Szossari.com Website

Last Updated: March 20, 2024

The following terms and conditions (the “Terms of Use” or “Terms”), including the terms and conditions of any other policies the Terms link or refer to, govern your access to and use of szossari.com (or any subdomains thereof), or one of our other websites, applications or other services from which you are accessing these Terms (individually and collectively referred to herein as a “Site” or the “Sites”). The Sites are made available by Szossari Holdings LLC (USA), and its parent, subsidiary and affiliate entities worldwide (collectively, “Company,” “we” or “us”). The terms “you,” “your,” and “user” refer to anyone who accesses or visits a Site.

We reserve the right to change these Terms from time to time without notice to you, and any such changes will be effective upon publication on the Site.

Please note that all options available on www.szossari.com may not be available on any mobile applications owned by and/or operated by us or where the Sites are accessed using a mobile device.

BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE, AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE OR ARE OTHERWISE DISSATISFIED WITH THE SITE, PLEASE DO NOT ACCESS OR USE THE SITE.

PLEASE NOTE: SECTION 22 OF THESE TERMS OF USE CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER PROVISION. IT AFFECTS HOW DISPUTES BETWEEN YOU AND THE COMPANY ARE RESOLVED.

Table of Contents

Our Proprietary Rights
Limited License
Trademarks
User Accounts
Submitted Materials
Rules of Conduct
Public Forums
Right to Monitor and Editorial Control
Indemnification
Orders
Pricing and Other Errors
Linking to the Sites
Third-Party Websites
Third-Party Providers & App Stores
Promotions
SMS Terms of Service
Disclaimer of Warranties
Limitation of Liability
Jurisdictional Issues
Termination
Miscellaneous
Notices of Claimed Copyright Infringement
Contact Us
Disputes
Third-Party Provider Terms

1. Our Proprietary Rights. Except for your Submitted Materials (as defined in Section 5 below), we and our licensors own, solely and exclusively, all rights, title and interest (including, without limitation, copyrights) in and to the Sites, all the content (including, but not limited to, all audio, photographs, images, illustrations, renderings, drawings, Webcasts, RSS feeds, podcasts, other services, graphics, logos, games, widgets, gadgets, applets, other distributable applications, other visuals, video, copy and software), code, data and other materials thereon (collectively, the “Site Content”), the look and feel, design and organization of the Sites, and the compilation and organization of the Site Content, including but not limited to any copyrights, trademark rights, patent rights, database rights, moral rights, sui generis rights and other intellectual property and proprietary rights therein. Your use of the Site does not grant to you ownership or title of, in or to any Site Content or any other part of the Site, nor does it grant you any license to use or display the same except as expressly permitted herein.

2. Limited License. Subject to these Terms, we grant to you a non-exclusive, non-transferable, limited license to access, view, use and display the Sites and Site Content on your computer or other device, provided that you comply fully with these Terms. The Sites and Site Content are for your personal, educational and non-commercial use only. No part of the Sites or Site Content (or any of our products advertised or sold on the Sites) may be copied, reproduced, republished, exploited, downloaded, uploaded, posted, transmitted, modified, derived, exploited, distributed or used in any manner whatsoever, without our prior written consent or that of the applicable rights owner, except for limited personal, non-commercial or educational purposes as permitted under law.

3. Trademarks. The trademarks, logos, service marks and trade names displayed on the Sites or as part of the Site Content (including, without limitation, Szossari, Szossari Street, kernlove, etc.) are registered and unregistered trademarks of the COMPANY and other persons (collectively, the “Trademarks”), and may not be used unless expressly authorized by the applicable Trademark owner. Nothing contained on the Sites should be construed as granting, expressly, by implication, estoppel, or otherwise any license or right to use any Trademark displayed on the Sites or as part of the Site Content, without our written permission or that of the applicable third-party rights holder.

4. User Accounts. Using certain features on the Sites may require creating an account (“Account”) and submitting personal information (including creative a username and password used to access the account). The Site’s information collection and use policies are set forth in the Site’s privacy notice which is incorporated herein by this reference. You agree to provide only true, accurate, current and complete information, and you accept all responsibility for any and all information and all activities that occur under your Account. We are not under any obligation to verify the actual identity or authority of any person using your Account. We reserve the right, in our sole discretion and without notice to you, to suspend or terminate your Account or to restrict your access to all or part of the Sites for any reason.

5. Submitted Materials. Unless specifically requested of us, we neither solicit nor wish to receive any confidential, secret or proprietary information or other material from you. Any information, proposals, requests, creative works, pictures, photographs, documents, letters, demos, ideas, know-how, suggestions, concepts, methods, systems, designs, drawings, renderings, plans, techniques, comments, criticisms, reports, reviews, ratings, feedback or other materials submitted or transmitted through the Site in any manner, including, but not limited to, through the “Contact Us” section (collectively, “Submitted Materials”) will be deemed not to be confidential, secret or proprietary and may be used by us in any manner consistent with these Terms.

By submitting, uploading, posting or sending Submitted Materials to, on or through the Sites, you: (i) represent and warrant that either (A) your Submitted Materials are original to you and that no other party has any rights thereto, or (B) that you have the necessary licenses, rights, consents and permissions to use such Submitted Materials and submit them to the Sites for our use, in accordance with these Terms and with any purposes that may be described on the Sites, and that any “moral rights” in the Submitted Materials have been waived; and (ii) you grant to us (and our affiliates) a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub-licensable right and license to use, copy, reproduce, modify, store, adapt, publish, translate, create derivative works from, distribute, perform, display, make, exploit, sell, export or incorporate such Submitted Materials (in whole or in part) in other works (including, without limitation, the Sites), products or services, in any form, media, or technology now known or later developed, and for any purpose. We are not responsible for maintaining, and may delete or destroy, any Submitted Material that you provide. You represent and warrant that your Submitted Materials comply with these Terms, and you agree to keep all necessary supporting documentation, and to make such records available to us upon our request.

6. Rules of Conduct. While accessing or using the Sites, the Site Content and the various other features available on the Sites (such as the Forums, as defined below), you warrant and agree that you shall not:

violate any law, rule or regulation;
violate the security of the Sites, or obtain or attempt to gain unauthorized access to the Sites, Site Content, computer systems or networks connected to any server associated with the Sites or the Site Content;
impersonate any person or entity, whether actual or fictitious, including anyone from the Sites or the Company, or misrepresent your affiliation with any other person or entity;
stalk, harass or harm another individual;
insert your own or a third party’s advertising, branding or other promotional content (including, without limitation, hyperlinks) into any of the Site Content or services on any Site, or into any of your Submitted Materials that you may submit to any Forum or any other areas of the Sites;
use, upload, post, publish, transmit, distribute, reproduce, or in any way exploit any part of the Sites or any Site Content for any commercial or promotional purposes (other than as expressly permitted in a signed writing by the provider of such information or other materials), or contact any other user of the Sites for commercial or promotional purposes, or offer to buy or sell any product or service through your activities on the Sites or in a Forum;
alter, edit, delete, remove, fail to display, otherwise change the meaning or appearance of, or repurpose any of the Site Content, including, without limitation, any trademarks, trade names, logos, service marks, promotional taglines, or any other proprietary content or proprietary rights notices included therein or thereon;
engage in spidering, “screen scraping,” “database scraping,” harvesting of email addresses or other personal information, or any other automatic or unauthorized means of accessing, logging-in or registering on the Sites, or obtaining lists of users or other information through the Sites, including, without limitation, any information residing on any server or database connected to the Sites;
use the Sites or their features in any manner that could interrupt, damage, disable, overburden or impair the Sites or such features, or interfere with any other party's use and enjoyment of the Sites, including, without limitation, sending a mass unsolicited message or unauthorized advertising or commercial communications, or “flooding” servers with requests;
circumvent, reverse engineer, decrypt, or otherwise alter or interfere (or attempt, encourage or support anyone else’s attempt to do any of the foregoing) with the Sites or its services or any software on the Sites;
create any links from the Sites (or include any links in your submissions to any Forum or any other part of a Site) directed to websites or content owned or maintained by third parties;
frame or otherwise portray any third-party sites or content in any manner that would constitute or could be interpreted as an endorsement or sponsorship by us of any third-party site, content, information or other materials, or in any manner that would violate the terms and conditions of any such third-party sites;
upload, post, transmit, distribute or otherwise publish to, on or through the Sites, any information, content or materials which are false (including statements or materials that constitute or contain false or misleading indications of origin, endorsements, or statements of fact), fraudulent, misleading, unlawful, threatening, abusive, harassing, hateful, racially, ethnically or otherwise objectionable, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, including without limitation, any material which constitutes, or encourages conduct that would constitute, a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law;
use the Sites or the Site Content to, or in any other manner, violate, plagiarize or infringe the rights of third parties, including without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or rights of publicity or any other proprietary or legal right;
upload, post, publish, distribute or otherwise transmit any information or material which constitutes or contains a virus, spyware, or other harmful component, or which contains any embedded links, advertising, chain letters or pyramid schemes of any kind; or
use the Sites or their services (or any Site Content), in whole or in part, for any purpose that is prohibited by any applicable law or regulation, or to facilitate the violation of any applicable law or regulation.

7. Public Forums. The Sites may include certain features allowing users to communicate with each other or the general public (such as messaging services, chat services, bulletin boards, message boards, ratings and reviews, blogs and other similar forums, areas and services) (collectively, the “Forums”). These Terms apply to your use of the Forums as part of the Sites. Given the open nature of the Internet, you should be careful and selective about the information you disclose in the Forums and on the Sites and, in particular, you should not disclose any sensitive, personally identifiable, proprietary or confidential information.

8. Right to Monitor and Editorial Control. We may (but have no obligation to) monitor or review anything submitted to the Sites. We neither sponsor, endorse, control, nor bear responsibility for any such materials. However, we may disclose any information or materials (including your Submitted Materials) as necessary to satisfy any law, regulation or government request, or we may edit, refuse to post or remove any such content, in whole or in part, which violate these Terms, our policies or applicable law, or which in our sole discretion are objectionable. Using the Sites may expose you to content of others that may be offensive, indecent, or objectionable to you, and we are not liable for such content.

9. Indemnification. You agree to defend, indemnify and hold us and our directors, officers, employees and agents harmless from any and all damages, claims, liabilities, costs and expenses, including, but not limited to, reasonable attorneys' fees, arising from (i) your use of the Sites or the Site Content in violation of any law, rule, regulation or these Terms, or (ii) any part of your Submitted Materials. The Company may, but is not obligated to, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree fully to cooperate with any such defense.

10. Orders. You may order products from the Sites only if you have reached the age of majority in your jurisdiction. You agree to pay in full the prices for your purchases, plus any applicable taxes. Certain products and services that you may be able to purchase or download through the Sites may be subject to additional terms and conditions presented to you during such purchase or download. By ordering products from the Sites, you agree that you are bound by and have rights under these Terms as well as our privacy notice, our shipping policy, our payment policy, our return and exchange policy and our warranty and repair policy, which are incorporated into these Terms.

We reserve the right to refuse any order you place through the Sites. We may, in our sole discretion, limit or cancel quantities of products purchased per person, per household or per order. These restrictions may include orders placed by or under the same Account, the same credit card, the same email address, or orders that use the same promotion code, billing or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. Additionally, we may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors or any other unauthorized party. You are not permitted to resell any products or services purchased through any of the Sites for commercial purposes.

By purchasing from the Sites, you agree that we may share information about you and your transaction with other entities for various purposes, including (without limitation) to process your transaction, to operate our fraud prevention program, to collect on any unpaid debt and to obtain credit card authorization. Our information collection and use policies are set forth in the Site’s privacy notice, which is incorporated herein by reference.

Product availability on the Sites is not guaranteed as products may be low in stock or out of stock when an order is completed. Products displayed on the Sites may not be available in certain stores, or vice versa. Prices for a product (including sales) may vary between the Sites and stores or between geographies. Prices displayed on szossari.com are quoted in USD and are valid and effective globally.

11. Pricing and Other Errors. We have made every effort to display as accurately as possible the colors and features of our products on the Sites. However, the particular technical specifications, displays and settings of your electronic device could affect the accuracy of the display. We are not responsible if information made available on the Sites is not accurate, complete or current.

From time to time, information on the Sites might contain typographical or visual errors, inaccuracies, or omissions that may relate to product descriptions, pricing or availability. It is your responsibility to monitor changes to the Sites. Any reliance on the information on the Sites is at your own risk. We may, but have no obligation to, correct any errors, inaccuracies or omissions, and to update or modify the Site Content without prior notice.

Prices and availability of products and services are subject to change without notice. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged and we cancel your order, we will issue the credit to your credit card. Individual bank policies dictate when this amount is credited to your account.

12. Linking to the Sites. You agree that: (a) if you include a link from any other website to the Site, such link shall open in a new browser window and shall link to the home page of the Site; (b) you are not permitted to link directly to any image hosted on the Sites, such as using an “in-line” or “deep linking” linking method, including to cause the image to be displayed on another website; and (c) you may not link from any other website to a Site in any manner such that it or any of its pages is “framed,” surrounded or obfuscated by any third-party content, materials or branding. We may, in our sole discretion, insist that any link to a Site be discontinued, and we may revoke your right to link to the Sites. The framing, mirroring, scraping or data-mining of the Sites or any of the Site Content in any form and by any means is strictly prohibited.

13. Third-Party Websites. You may be able to link (through various methods including hyperlinks, clickable images or words, banners and widgets) from the Sites to third-party websites, applications and services, and third-party websites may link to the Sites (“Linked Sites”). You acknowledge and agree that we have no responsibility for any information, content, advertising, products, services or other materials on any Linked Sites, and that links to Linked Sites do not necessarily constitute an endorsement, approval or sponsorship thereof by us. We disclaim all responsibility for any viruses or malicious code that may appear on any Linked Sites, for the accuracy of any of the information they provide and for any goods or services provided by or purchased from such Linked Sites. If you rely on any Linked Site, you do so at your own risk and assume all resulting responsibilities and consequences.

14. Third-Party Providers & App Stores. Certain third party providers, with whose devices and/or operating systems our mobile applications have been designed to be compatible, oblige us to include certain additional provisions in these Terms. These are set out at the end of these Terms in Section 23.

Third party application stores are operated by the relevant third party providers and/or their affiliates. You must comply with all applicable terms of service, rules and policies applying to any third party application store from which you download any mobile applications. We are not responsible for these stores or (with the exception of our mobile applications) for anything provided by them and do not guarantee that they will be continuously available.

15. Promotions. The Sites may contain sweepstakes, contests or other promotions requiring you to send materials or information to us (and sometimes others). Such sweepstakes, contests or promotions may be governed by a separate set of rules, policies and terms. It is your responsibility to read such rules, policies and terms to determine whether you can participate, register and comply therewith. By participating in a sweepstakes or contest through the Sites, you signify your agreement and acceptance of these Terms and any applicable sweepstakes or contest rules which we may provide.

16. SMS Terms of Service. If you elect to receive marketing and support text messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional and support text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional and is not a condition for purchase. You can opt out of receiving any further Text Messages from us at any time by replying “STOP” to any Text Message you receive from us. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages. Neither we nor the wireless carriers (such as T-Mobile) will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our privacy notice to contact you and to provide the services you request from us. For more information on how we use telephone numbers, please read our privacy notice.

17. DISCLAIMER OF WARRANTIES. THE SITES, INCLUDING, WITHOUT LIMITATION, ALL FORUMS, SITE CONTENT, FUNCTIONS, DOWNLOADS AND MATERIALS, ARE PROVIDED "AS IS," "AS AVAILABLE,” WITHOUT WARRANTY, REPRESENTATION OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES, UPTIME OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, CORRECTNESS, PRECISION, THOROUGHNESS, COMPLETENESS OR CONTENT OF INFORMATION, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND THE COMPANY HEREBY DISCLAIMS ANY AND ALL SUCH WARRANTIES, EXPRESS AND IMPLIED. THE COMPANY DOES NOT WARRANT THAT THE SITES, THE FORUMS, THE SITE CONTENT, OR THE FUNCTIONS THEREOF WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED IN A TIMELY MANNER OR AT ALL. THE COMPANY MAKES NO WARRANTY THAT THE SITES, IN WHOLE OR IN PART, WILL MEET USERS’ REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY, OR THROUGH THE SITES, SHALL CREATE ANY WARRANTY NOT OTHERWISE EXPRESSLY MADE HEREIN (OR IN ANY POLICY OR DOCUMENT INCORPORATED HEREIN). THE COMPANY ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE SITES, OR YOUR DOWNLOADING OR UPLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM OR TO THE SITES. IF YOU ARE DISSATISFIED WITH THE SITES, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITES. THE COMPANY DOES NOT NECESSARILY ENDORSE, SUPPORT, SANCTION, ENCOURAGE OR AGREE WITH ANY SITE CONTENT OR ANY SUBMITTED MATERIALS, OR ANY OPINION, RECOMMENDATION, CONTENT, LINK, DATA OR ADVICE EXPRESSED OR IMPLIED THEREIN, AND THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY IN CONNECTION WITH SUBMITTED MATERIALS AND ANY OTHER CONTENT, MATERIALS OR INFORMATION AVAILABLE ON OR THROUGH THE SITES CREATED OR PROVIDED BY USERS OR OTHER THIRD PARTIES. USE OF THE SITES, CREATION OF AN ACCOUNT, OR THE SUBMISSION OF ANY SUBMITTED MATERIALS DOES NOT GUARANTEE ACCEPTANCE OR USE THEREOF. SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR LIABILITIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.

18. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL THE COMPANY, OR ANY OF ITS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE “PROTECTED ENTITIES”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THE SITES OR THE CONTENT, MATERIALS AND FUNCTIONS OF OR RELATED THERETO, YOUR PROVISION OF INFORMATION OR CONTENT VIA THE SITES, LOST BUSINESS OR LOST SALES, PROFITS, OR GOODWILL, EVEN IF SUCH PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE PROTECTED ENTITIES BE RESPONSIBLE OR LIABLE FOR OR IN CONNECTION WITH ANY DISPUTE BETWEEN OR AMONGST USERS OF THE SITES, OR IN CONNECTION WITH ANY CONTENT POSTED, TRANSMITTED, EXCHANGED OR RECEIVED BY OR ON BEHALF OF ANY USER OR OTHER PERSON ON OR THROUGH THE SITES. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE PROTECTED ENTITIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THESE TERMS OF USE OR YOUR USE OF THE SITES EXCEED, IN THE AGGREGATE, THE GREATER OF (A) THE AMOUNT(S), IF ANY, PAID BY YOU TO THE COMPANY FOR YOUR USE OF ANY SITE, OR (B) ONE HUNDRED DOLLARS ($100). ALL USERS OF THE SITES UNDERSTAND AND AGREE THAT (I) THE MUTUAL AGREEMENTS MADE IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK, AND (II) THE PARTIES HERETO WOULD NOT HAVE ENTERED INTO THESE TERMS OF USE WITHOUT THESE LIMITATIONS ON LIABILITY.

19. Jurisdictional Issues. The Sites are intended for users located in the United States of America and Canada. We generally control and operate the Sites from our offices in the United States. We do not represent that materials on the Sites are appropriate or available for use in other locations. Persons who access or use the Sites from other locations are responsible for compliance with any applicable local laws. Software from the Sites is further subject to United States export controls. No software from the Sites may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iran, North Korea, Sudan, Syria or any other country to which the United States has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals, or the U.S. Commerce Department's Table of Deny Orders; or (iii) in any other manner that violates U.S. law. By downloading or using any such software, you represent and warrant that you are not located in, under the control of, or a national or resident of, any such country or on any such list.

20. Termination. We may terminate, change, suspend, restrict or discontinue any aspect of the Sites at any time if we believe you are in breach of these Terms or applicable law, or for any other reason in our discretion, without notice or liability. These Terms will terminate commensurate with the discontinuance or termination of your Site use privileges. However, the Terms will nevertheless continue to apply and be binding upon you and any persons you represent, jointly and severally, regarding your prior access to and use of the Sites and Site Content, and anything connected with, relating to or arising therefrom.

21. Miscellaneous. These Terms, as may be amended from time to time, including the terms and conditions of any other policies the Terms link or refer to, constitute the entire agreement between you and the Company with respect to the access to and use of the Sites and the content. These Terms and the relationship between you and us shall be governed by the laws of the United States and the State of New York, without regard to its conflict of law provisions. Any cause of action arising under the Terms shall be commenced and be heard in the appropriate court in the State of New York, County of New York. Subject to Section 22 below, you agree to submit to the personal and exclusive jurisdiction of the courts located within New York County in the State of New York. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms shall remain in full force and effect. All provisions of these Terms that consist of or relate to notices, ownership of intellectual or other property, representations, warranties, limitations of liability, disclaimers, indemnification, governing law, venue or jurisdiction, or any prohibitions or restrictions respecting any access to, use of, or other activities concerning the Sites or any Site Content, shall survive the revocation, expiration or termination, in whole or in part, of these Terms. We reserve all rights not expressly granted in these Terms. The parties have expressly requested and required that these Terms and all other related documents be drawn up in the English language.

22. Notices of Claimed Copyright Infringement. We respect the intellectual property rights of others, and require that users of the Sites do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the Sites’ use privileges of users who are repeat infringers of intellectual property rights. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to our Copyright Agent, designated as such pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2) (the “DMCA”), named below:

Your postal address, telephone number, and email address;
A description of the copyrighted work that you claim has been infringed;
A description of where the alleged infringing material is located;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

23. Contact Us. Please direct questions or comments about the Sites, these Terms, or any products you purchased through the Sites to:

Szossari
Email: customerservice@szossari.com

24. Disputes. You agree that any dispute or claim arising out of your use of the Sites or any products sold on the Sites, including any dispute or claim as to the application, enforceability, scope, or interpretation of this agreement to arbitrate, shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to these Terms of Use.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief, or statutory damages), and must follow these Terms of Use.

Arbitration shall be administered by the Judicial Arbitration and Mediation Services, Inc. (“JAMS”), pursuant to the JAMS Streamlined Arbitration Rules & Procedures effective July 1, 2014, and conducted by a single, neutral arbitrator. Arbitration shall take place by phone, unless an in-person hearing is requested by either party. In that case, the hearing shall take place in the county where you reside. To the extent this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness (the “Minimum Standards”), the Minimum Standards in that regard will apply. Disputes may also be referred to another arbitration organization if you and the Company agree in writing, or to an arbitrator appointed pursuant to Section 5 of the Federal Arbitration Act. To start an arbitration proceeding, you must execute and serve a Demand for Arbitration on the Company by mailing it to insert address pursuant to the JAMS instructions. The Company will bear the reasonable cost of your initial filing fee.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each expressly waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

25. Third-Party Provider Terms. If the mobile application that you download, access and/or use runs on Apple's iOS operating system:

The mobile application may only be accessed and used on a device owned or controlled by you and using Apple's iOS operating system, and only in accordance with Apple's usage rules published in its App Store terms of service;
You acknowledge and agree that:

Apple has no obligation at all to provide any support or maintenance services in relation to Platform. If you have any maintenance or support questions in relation to the mobile application, please contact us, not Apple, using the contacting details set out in Section 21 of these Terms;
except as otherwise expressly set out in these Terms, any claims relating to the possession or use of the mobile application are between you and us (and not between you, or anyone else, and Apple);
in the event of any claim by a third party that your possession or use (in accordance with these Terms) of the mobile application infringes any intellectual property rights, Apple will not be responsible or liable to you in relation to that claim; and
although these terms are entered into between you and us (and not Apple), Apple, as a third party beneficiary under these terms, will have the right to enforce these terms against you;

You represent and warrant that: (a) you are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a "terrorist supporting" country; and (b) you are not listed on any United States Government list of prohibited or restricted parties; and
If the mobile application does not conform to any warranty applying to it, you may notify Apple, which will then refund the purchase price of the mobile application (if any) to you. Subject to that, and to the maximum extent permitted by law, Apple does not give or enter into any warranty, condition or other term in relation to the mobile application and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the Platform or as a result of you or anyone else using the mobile application or relying on any of its content.

Payment Information

Last Updated: March 20, 2024

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Afterpay
JCB

An authorization hold in the total dollar amount of your order is placed on the payment method at the time of order placement, but you will not be charged until your order ships. If payment is not authorized or if the total dollar amount of your order exceeds your credit limit, you will receive a message on the checkout page to try another form of payment.

Please also note in the event that you wish to return an item, any orders paid for by PayPal or Apple Pay that are returned in store for refund can only be refunded to gift card.

Apple Pay is only available to US iOS customers on their compatible mobile device. To check out with Apple Pay, you need to link a credit card in Apply Pay before you check out or the option to use Apple Pay will not appear. For more information on how to set up and use Apple Pay, see Apple’s support page.

We do not accept debit cards. Credit cards that are also debit cards can be used, but the payment will be processed as a credit card transaction.

Taxes

Sales tax and/or goods and services tax, as applicable (individually and collectively referred to herein as “sales tax”) is calculated based on applicable federal and provincial tax laws. Typically, sales tax displayed during checkout is estimated until the order has shipped. Sales tax may also be applied to shipping fees. We do not charge sales tax on the purchase of gift cards, but items paid for with gift cards are subject to taxation.

Our website does participate in tax-free holidays.

Gift Cards and E-Gift Cards

Our e-gift cards are emailed the same day and ready to use in our online store within 24 hours.

GIFT CARD TERMS AND CONDITIONS

For cards purchased on szossari.com:

Your purchase or use of a Gift Card constitutes your acceptance of the following terms and conditions: Szossari E-Gift Cards purchased online at www.szossari.com will not expire. Szossari Gift Cards are redeemable for merchandise at www.szossari.com (subject to the website’s Shipping Policy and other policies). Gift Cards should be presented at the time of purchase and may not be redeemed for cash, except where required by law. Gift Cards will not be replaced if lost or stolen, except where required by law. Treat your Gift Card like cash. Szossari is not responsible for unauthorized use of your Gift Card. Gift Cards sold at www.szossari.com are issued by Szossari Holdings LLC.

GIFT CARD FAQs

Is there a maximum dollar value on a Szossari Gift Card?

The total Gift Card amount currently cannot exceed $500.00 per card or $2000.00 per order.

Can I purchase Gift Cards using a Gift Card?

At this time, we do not allow Gift Cards to be purchased using another Gift Card as payment.

Will my purchase of a Gift Card be taxed?

Sales tax will not be applied to purchases of Gift Cards at szossari.com. If other merchandise is included in your order, tax will apply only to those items.

Will I be able to apply any coupons or promotions to a purchase of a Gift Card?

Generally, coupons, discounts and other promotions cannot be applied to the purchase of Gift Cards.

For Szossari E-Gift Cards, if you elect to receive a copy via email of the E-Gift Card you sent to someone else, you will receive a confirmation email once the e-Gift Card is sent via email to its intended recipient. In general, the E-Gift Card is sent via email to the recipient once your online order with us is placed. Szossari will not be responsible for delivery of the Szossari E-Gift Card to an incorrect yet deliverable email address, or to a nonexistent email address, as provided by the purchaser.

The standard Szossari Return Policy applies to any products purchased with a Szossari Gift Card, but Gift Cards themselves may not be returned. Refunds of purchases made with your Gift Card will be placed back on the card or on a new card.

See our Shipping Policy and our Returns & Exchange Policy for additional information.

How do I use my E-Gift Card to make purchases at www.szossari.com?

To apply the balance of a Gift Card to an online purchase at www.szossari.com simply enter the gift card number and PIN in the appropriate fields in the payment stage of our checkout process. The gift card number and the PIN for a Szossari E-Gift Card can be found in the copy of the E-Gift Card sent via email to the recipient.

Can I use both a Gift Card and a credit card to pay for an order?

If you are using both a Gift Card and a credit card to pay for an order, the full Gift Card value will be deducted first, and then the balance will be paid using your credit card. For online returns only, if you are returning any item that was in whole or in part paid for using a Gift Card, the amount contributed to the payment via Gift Card will be credited to you via a new E-Gift Card.

IMPORTANT NOTE REGARDING REDEEMABILITY OF SZOSSARI GIFT CARDS:

All Szossari Gift Cards issued after February 24, 2014 may be redeemed online at www.szossari.com or at any other participating, official Szossari website, subject to the website’s Shipping Policy and other policies, and all Szossari Gift Cards purchased at www.szossari.com will not expire, even if the terms on the card state otherwise.

Important Note About Pricing

Prices of products listed on our website are subject to change without notice. We do our best to correct any errors, inaccuracies or omissions we discover. We have the right to revoke any stated offer, including after an order has been submitted and your payment method charged. If your payment method has already been charged for the purchase and we elect to cancel your order, we will issue a credit to your payment account(s) in the amounts of the charge. For credit cards, individual bank policies will dictate when this amount is credited to your account.

Shipping Terms

Last Updated: March 20, 2024

Merchandise ordered on szossari.com can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes, and internationally (subject to the terms below).

Shipping and Delivery

We offer standard ground shipping for all online orders. Our items are made to order, and require additional time for production. As a result, items should be expected to ship within 3 weeks of purchase.

NOTE: All deliveries to Puerto Rico, Guam, APO/FPO, P.O. boxes and International orders are shipped via our Standard Ground Shipping method only. For Hawaii, Alaska, Guam, and all APO/FPO, P.O. boxes and International orders, please allow additional time for delivery to these destinations. Additionally, for some orders having a high dollar value over a certain threshold, we may require signature for the delivery, which means they may not be eligible for Standard Ground Shipping.

Some Items May Ship Separately

Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.

Shipping To Multiple Addresses

We currently do not ship orders to multiple addresses.

Special Items

Szossari E-Gift Cards are delivered via email only, typically on the same day of purchase, and are ready to use within 24 hours. Purchasers are responsible for providing an accurate and deliverable email address.

CALIFORNIA PROPOSITION 65 WARNING

Eyewear products can expose you to chemicals, including Nickel (Metallic), which is known to the State of California to cause cancer, and Bisphenal A, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.p65Warnings.ca.gov.

Item Availability

Out of Stock

In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.

Short Shipment

A short shipment occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.

Pre-Ordering

You may be able to pre-order some items that are not yet available for immediate delivery. The Pre-Order message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a pending charge. However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.

Returns & Exchanges

Last Updated: March 20, 2024

Online Purchases

If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original Szossari receipt/invoice or gift receipt.

Returned items must not be washed, worn or altered. We do not accept returns of underwear, custom-made, face masks, engraved, or personalized items or Clearance items. Swimwear may be returned only in new, unused, unwashed and in good condition, inclusive of all original hangtags, hygiene strips, packaging, and components at the time of return or exchange.

Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). The credit should appear on your next statement. You should receive an email confirming the completion of return processing.

All returns of merchandise purchased online must be made by mail. All returns must be returned within 30 days from the day the order was shipped.

Returns By Mail

Exchanges cannot be facilitated by mail. To return your item(s) by mail, please follow these instructions:

Send an email to customerservice@szossari.com stating the reason for your return, using the subject line “Return”
Indicate the items you want to return
We will contact you within 7 business days with a return label
Affix the pre-addressed and pre-paid return label to your return package
Follow the email instructions to prepare your return for shipment back to us

Returning a Gift Purchased Online

Gifts purchased online can be returned by mail when accompanied by the gift receipt or original packing slip. To return a gift purchased online by mail, please email a customer service representative to obtain a prepaid shipping label at customerservice@szossari.com. For merchandise returned with a gift receipt only, you will receive a merchandise credit that will be issued in the form of a Szossari E-Gift Card.

In-Store Purchases

If you are not satisfied with your purchase for any reason, Szossari will accept the item(s) for full refund or exchange within 30 days of original purchase.

Merchandise eligible for return must be:

New, unused, unwashed and in good condition;
Inclusive of all original hangtags, packaging, and components at the time of return or exchange; and
Accompanied by an original receipt or gift receipt.

Return and Exchange Restrictions:

Price adjustments and refunds will be issued in the original tender of the purchase, except cash and check refunds will be issued by mail check
Eligible merchandise purchased on szossari.com using PayPal may be returned for a Merchandise Credit only
For merchandise purchases using Afterpay (US only): If the merchandise is eligible for refund, Afterpay will be notified of your return and will process the appropriate refunds. If return is not accompanied by a receipt, refund will be placed on a Szossari gift card and customer will be responsible for the bi-weekly payments to Afterpay.
Merchandise accompanied by a Gift Receipt may be exchanged or returned in store for Merchandise Credit only
Szossari does not accept returns or exchanges for merchandise purchased from other retailers
Merchandise not accompanied by an original receipt or gift receipt may not be returned.

Gift Cards and Merchandise Credits are non-returnable, cannot be replaced if lost or stolen and cannot be redeemed for cash, except as required by law.

Final Sale Items

All personalized merchandise, undergarments, face masks, engraved and monogrammed items, customer donations and Clearance items are FINAL SALE and are not eligible for return or exchange.

3rd Party Apps

If you purchased from a 3rd Party app, please mail merchandise back to return location for a refund to your original form of payment.

Szossari reserves the right to modify its return and exchange policy at any time.

Szossari Privacy Notice

Effective Date: January 1, 2020 | Last Updated: March 20, 2024

Table of Contents

What Our Privacy Notice Covers
What Information Do We Collect, Use or Otherwise Process
Where Do We Get Information About You

Cookies and Other Tracking Technologies

How We Use Information We Collect or Process
How We Disclose or Share Information
Your Privacy Rights

Accessing, Correcting, and Deleting Personal Information
Managing Tracking Technologies (Cookies)
Managing Marketing Communications
Additional State or Country Specific Privacy Rights

Canadian Residents
California Residents
Colorado, Connecticut, Montana, Oregon, Texas, Virginia and Utah Residents

How We Protect Your Information
Notice of Financial Incentive
Changes to This Privacy Notice
Contact Us

1. What Our Privacy Notice Covers

Privacy Notice Scope

This Privacy Notice applies to information that Szossari and Szossari Holdings LLC (USA) (referred to herein as “Szossari”, “we,” “us” or “our”) collects, uses, shares or otherwise processes that identifies, relates to, describes, or can otherwise be associated with individuals (individually and collectively referred to herein as “you”, “your and “yours”) (“personal information” or “PI”) in connection with the following customer facing operations in the United States and Canada (individually, “Service” and collectively, “Services”):

at one of our events or otherwise offline;
through interactions with our customer service representatives in person, online or over the phone/mobile;
in connection with our marketing mail or e-mail lists or store communications; or
on or through our websites (szossari.com or any subdomain thereof)), native mobile applications or other internet websites, applications or services (including social media, surveys, sweepstakes, contests, product rating submissions or reviews) from which you are accessing this version of the Privacy Notice or which link directly to this version of the Privacy Notice (each referred to herein as a “Site,” and collectively, the “Sites”)

This Privacy Notice provides you details about the Personal Information (here forth referred to as “PI”), PI we collect, use, share or otherwise process, the purposes for which we use that PI, to whom and for what purposes we may disclose that PI, how we protect that PI, the rights and choices you have with respect to that PI, and how you can reach us to get answers to your questions.

Importantly, we use service providers to help us operate, administer and provide our various Sites and Services. Thus, where relevant, our service providers collect, use and otherwise process your PI and Site Usage information on our behalf. As such, the use of the terms “we,” “us,” or “our” throughout this Privacy Notice shall be interpreted to include our service providers acting on our behalf.

Where certain states, provinces, geographic regions or territories require additional terms, you will see those additional location-specific or region-specific terms addressed in Section 6 (“Additional State or Country Specific Privacy Rights”) and they shall only apply to customers who are residents of those specific locations.

Additional privacy notices may be provided by us to you in connection with certain activities, programs, offerings, or websites. We may also provide additional notice, prior to or at the time of collection of personal information, where new purposes for processing your personal information arise or to clarify our practices regarding your personal information.

Out of Scope of this Privacy Notice

Children’s Privacy. The Sites are not directed or targeted to children under the age of sixteen (16) nor do we knowingly collect on the Site any personal information from children under sixteen. If you are under sixteen, do not provide your personal information to us or the Sites.

Personal Information Related to Employment or Business Dealings with Szossari. This Privacy Notice does not apply to PI collected in the employment context or in a business context. To the extent required and applicable, such PI is processed in accordance with a separate privacy notice, which may be obtained either on the applicable portal or by contacting us to request a copy of the applicable notice.

Third-Party Websites/Content The Sites may contain links (which may take the form of hyperlinks, widgets, clickable logos, plug-ins, images or banners) to, or content and other information from, websites or services operated by entities other than us (e.g., social media platforms). This Privacy Notice does not apply to such other websites or services. Szossari does not own or control such content or information practices, and we recommend that you review their posted privacy policies so that you understand their relevant PI collection, use, disclosure and processing practices.

2. What Information Do We Collect, Use or Otherwise Process

Categories of PI

The PI we collect, use, share, or otherwise process about you depends on the Service(s) or the circumstances of your interaction with us.

The following are the categories of PI that we may collect or otherwise process:

Basic Identifiers including your name, home address, mailing address, billing address, shipping address, telephone numbers, email address, month and date of birth, gender,* signature, social media handle(s), or other similar identifiers.

Pseudonymous Identifiers or Device Information including IP Address, unique personal identifier, online identifier, hashed email, device identifier or other similar identifiers.

Demographic Data including household information.

Commercial information including transactional information (including payment information, products or services purchased, obtained, returned, exchanged), virtual shopping cart details, clothing or footwear sizing, activity related to contests, sweepstakes, other purchasing or consumer histories, or other similar preferences or tendencies.

Internet or Other Electronic Network Activity Information including browsing and search history on our Sites, social media activity, activity obtained in the course of providing you the products or Services, activity related to your interactions with our advertisements, emails or Sites.

Geolocation Data** including information to allow us to determine your location, like zip code, IP address, area code

Audio, Electronic, Visual or Similar Information including images or recordings of you or your voice in connection with events, in-store security cameras (where applicable), during customer service calls/communications, etc.

Inferences including those drawn from the information above, or information collected from or about you reflecting your preferences or characteristics.

*Categories denoted with a (*) may be considered a Characteristics of Protected Classifications under California or Federal law or Sensitive Personal Information.

Site Usage Information

“Site Usage Information” includes, but is not limited to: (i) your browser type, device type, carrier (if applicable), device address, operating system, IP address, domain name from which you accessed a Site, etc.; (ii) general location information, including region, continent, country, city, zip code and time zone; (iii) information about your browsing activities on and through a Site, such as (a) the date and time you visit one of the Sites, (b) the areas or pages of a Site that you visit, (c) the amount of time you spend viewing a Site or specific areas of a Site, (d) the number of times you return to a Site or a specific area of a Site, (e) the web sites or pages you visited prior to visiting a Site, (f) the websites or pages you visit after you leave a Site; (g) searches you have performed on the Site and on other websites that led you to our Site; (h) social plug-ins with which you have interacted on our Site; and (j) other similar Site usage data.

As part of the standard operation of the Sites, we collect certain Site Usage Information automatically or passively (see Section 3. Cookies and Other Tracking Technologies below) during your visit to our Sites. We consider Site Usage Information, on its own, to be non-personal information in nature, unless otherwise specified under applicable law. However, where we combine Site Usage Information with personal information about you in a manner that allows you to be reasonably identified, we would consider the combined information to be personal information and will treat that information accordingly.

3. Where Do We Get Information About You

Sources of Information

We collect, use or otherwise process information directly from you in connection with the Sites and Services as described above in Section 1 of this Privacy Notice. We also, from time to time, collect, use and process information from other sources, as permitted by applicable law, including the following: from someone else on your behalf (for example, when someone purchases a gift for you and requests that we deliver it to you); through our Tracking Technologies (as further described in the Cookies and Other Tracking Technologies sub-section below); from third-party partners or providers, such as social media platforms, data brokers, analytics providers, marketing providers, address update services and co-promotion partners; and from our corporate affiliates and subsidiaries (who may have collected the information from or about you and have the rights to provide the same to us). We may combine the information we collect directly from you with information we collect about you from these other sources.

Cookies and Other Tracking Technologies

Through cookies, web beacons, internet tags, clear GIFs, pixels and other similar tracking technologies (collectively, “Tracking Technologies”), we gather information about you and/or the device used in connection with your Site visit and your interactions with our marketing campaigns, advertisements or email communications.

What are Tracking Technologies?

Cookies. A cookie is a small data file that is placed on your web browser, or your computer or device, when you access and/or use a web site, which stores text that can later be read back by our Web server or third parties. Cookies are used for various purposes, such as to recognize your geographic location, your browser or the type of device from which you are accessing our Site (i.e., mobile or desktop). Cookies also may enable us to recognize you as the same user who was at our Site in the past and relate your use of our Site to browsing preferences previously set (i.e., language, currency, store preference, etc.) or other information about you
Local Shared Objects (e.g., Flash Cookies). A local shared object is similar to a cookie, except it is stored locally on your computer or mobile device, instead of your browser, using a media player or other software installed on your computer or device. A local shared object can store more than just text. Like cookies, it is also used to recognize you as the same user who was at our Sites in the past and relate your use of our Sites to other information about you.
Web Beacons and other Tags. Web beacons or tags are typically tiny, one-pixel images that are embedded on a page of a website or in electronic communications, such as an email message. These technologies help to verify when a certain page (or area) of a website is viewed, when a message is opened and/or when links or other content are clicked or viewed.
To learn more about managing Tracking Technologies, visit http://www.allaboutcookies.org/manage-cookies/

Why do we use Tracking Technologies? Generally, we use Tracking Technologies for the following purposes:

Strictly Necessary. These Tracking Technologies are necessary in order to operate our Site(s) and make them available to you for use/access, to provide you a Service, feature or functionality in connection with the Sites or to ensure the security of our Sites (including the security of your transactions on our Sites). For example, we may use cookies as you move through different pages on our Sites to load content, to manage internet traffic through the correct servers, or to allow or block access to restricted parts of our Sites, etc.
Functional. These Tracking Technologies provide enhanced functionality and personalization, such as honoring your request to keep you automatically logged in until you log-out or remembering your preferences (like preferred language or currency) or items left in your cart, assist in filling out forms, etc.
Performance & Analytics. These Tracking Technologies are used to monitor and analyze how you use our Sites and Services. For example, we may place cookies that allow us (i) to measure the time of your requests to our servers and our responses, (ii) to test new features, improve or fix technical issues on our Sites, (iii) to record statistics about Site Usage, (iv) to track your activities on our Sites and emails, (v) to track the places from which you come to our Sites, and (vi) to monitor the effectiveness of our online advertisements and marketing efforts by tracking when users have made a purchase after following a link to our website from another online location, so that we can compensate the other party for sending us their business.
Targeting. These Tracking Technologies are used by us or our authorized third parties to deliver advertisements to you, both on our Sites and elsewhere online, based on your online or offline activities and interests, also known as Targeted Advertising. For example, our Site(s) contain cookies used to deliver ads to you when using other sites or services regarding products you previously showed interest in when browsing our Site. We also maintain integrations with social media platforms (including, Facebook, Instagram, Snapchat, TikTok and Pinterest), and enable those platforms to place cookies, tags and local shared objects on your browser, computer or device used in connection with Targeted Advertising. (see Section 4. Targeted Advertising).
Third Party Sale. In certain jurisdictions, privacy laws broadly define the “Sale” of data to include disclosing PI to unaffiliated third parties for monetary or other valuable consideration. Where such “Sale” definition applies, the information collected via Third Party Sale Cookies is used by us for Performance & Analytics or Targeting (as described in the categories above) and may also be used by unaffiliated third parties for their own purposes, including Targeted Advertising activities.

Most web browsers enable users to decline or block certain cookies when browsing a website (check the “Help” or “Settings” menus of your browser to learn more). On our Site(s), you may manage or decline certain cookies by following the steps outlined in Section 6 (Managing Tracking Technologies (Cookies)). Declining certain cookies may prevent you from taking full advantage of all features of our Sites and Services.

4. How We Use Information We Collect or Process

Purpose of Processing

We may use the information we collect from or about you (including both PI and Site Usage Information), for a variety of business and commercial purposes, to the extent permitted by law, including as described below:

Purpose: To better understand or improve your experience in our stores and on the Sites including, for example: to track your activities on Sites, to monitor or track Site Usage, to recognize your computer or device(s) so that your preferences and items in your shopping cart are saved, to keep you logged in to the Site unless you log out, to remind you about items left in your cart or when items of interest are discounted, to provide you personalized content, tailored offers, and Targeted Advertising, for general market research and to update, improve or otherwise enhance our Sites or Services.

What we may use: Basic Identifiers, Pseudonymous Identifiers or Device Information, Commercial Information, Demographic Data, Internet or Other Electronic Network Activity Information; Geolocation Information, Site Usage Information

Purpose: To process and fulfill your requests for products and services, process returns, replacements, exchanges, repairs and alterations, and other customer service-related issues such as keeping you informed about your requests or orders, assisting you with setting up or managing your online account (including, for example, to send password reminders or notifications to changes to your account details) and to process your communication and privacy preferences.

What we made use: Basic Identifiers, Commercial Information, Internet or Other Electronic Network Activity Information; Geolocation Information, Site Usage Information

Purpose: To administer our Sites and Services, and to communicate with you about the same (via postal mail, email, phone, text/SMS, social media or any other method you have elected) about your relationship or interactions with us; your participation in other programs such as contests or sweepstakes; your attendance to our events; personal shopping or other in-store experiences; your ratings or reviews; or in regards to promotional or marketing materials related to us or our Services, etc.

What we may use: Basic Identifiers, Pseudonymous Identifiers or Device Information, Commercial Information, Internet or Other Electronic Network Activity Information; Site Usage Information

Purpose: To contact you (via postal mail, email, phone, text/SMS, social media or any other method you have elected) with, about or in regards to promotional or marketing materials, our Sites, Services, stores, products, events, contests, sweepstakes and select partner offers

What we may use: Basic Identifiers, Pseudonymous Identifiers or Device Information, Commercial Information, Internet or Other Electronic Network Activity Information; Geolocation Information, Site Usage Information

Purpose: To enforce our terms and conditions, to protect the security or integrity of the Sites, or stores and for our general business functions or operations (such as protecting against illegal or fraudulent activity, maintaining business records, to collect monies owed to us, etc.)

Purpose: As permitted by, or as necessary to comply with, applicable laws and legal requirements

Targeted Advertising

“Targeted Advertising” (sometimes called online behavioral advertising, interest-based advertising or cross-context behavioral advertising) refers to the practice of collecting information about an individual’s visits across multiple, unaffiliated websites or applications over time for the purpose of predicting their preferences or inferring their interest in order to show them ads that are more likely to be relevant. Typically, Targeted Advertising doesn’t use information that is personally identifiable in a traditional sense, such as name, home address, etc. Rather, Targeted Advertising uses a combination of Pseudonymous Identifiers or Device Information along with Site Usage Information to match an individual’s web browser or device with their online activity or interest categories. To learn more about Targeted Advertising in general, please visit the Network Advertising Initiative (NAI) at www.networkadvertising.org and the Digital Advertising Alliance (DAA) at www.aboutads.info. Additionally, the NAI and the DAA each offer consumers choices with respect to their privacy in the context of Targeted Advertising; please visit the NAI Consumer Opt Out page or the DAA’s Consumer Choice Tool for more information and resources.

We use Adobe Marketing Cloud Device Co-op to better understand how you use our Sites and apps across the various devices you use, and to deliver tailored promotions. To learn more about the Adobe Marketing Cloud Device Co-Op and available privacy controls, click here.

We also utilize Meta (Facebook, Instagram), Google, Snap (Snapchat), TikTok and Pinterest’s Targeted Advertising programs that match users of their respective platforms with users of our Sites or Services or with individuals that could have an interest in Szossari, based on their interactions or preferences across various other websites. To learn more about the Targeted Advertising programs of each social network we participate in and how you can manage your preferences for these programs directly with them, click on the following: for Facebook click here, for Instagram click here, for Google click here, for Snapchat click here, for TikTok click here and for Pinterest click here

Where specific states or regions provide additional privacy rights for their residents related to Targeted Advertising, we address those in Section 6 (Additional State or Country Specific Privacy Rights)

5. How We Disclose or Share Information

Information Disclosure

We may disclose information (including Site Usage Information and PI) in the following ways, or otherwise with your permission, to the extent permitted by law:

RECIPIENT / PURPOSE OF DISCLOSURE

WHAT WE MAY SHARE

To Service Providers. To our service providers who collect or use such information on our behalf (including, but not limited to, website or database hosting companies, address list hosting companies, email and other communications service providers, customer service providers, advertising agencies, chat or messaging service providers, stylists, analytics companies, distribution companies, fulfillment companies, and other similar entities) in order to help us manage, maintain and operate the Sites and Services and/or other general business functions

Basic Identifiers, Pseudonymous Identifiers or Device Information, Demographic Data, Commercial Information, Internet or Other Electronic Network Activity Information; Geolocation Information, Audio, Electronic, Visual or similar information, Inferences, Sensitive Personal Information, Site Usage Information

To Protect Our Site, Services and Users. As necessary, to provide/maintain fraud detection and prevention services, or if we believe that there has been a violation of the Site Terms and Conditions, or any other Site or company Notice, or if we have reason to believe that our rights or property, or the rights or property of any third party, may be or have been harmed.

Basic Identifiers, Pseudonymous Identifiers or Device Information, Commercial Information, Internet or Other Electronic Network Activity Information; Geolocation Information, Audio, Electronic, Visual or similar information, Site Usage Information

To Law Enforcement. To provide information to, or as required by, local law enforcement agencies, other local government authorities to protect the rights and safety of our property, company and customers

In Connection with a Corporate Transaction. In the event that Szossari or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, consolidation, bankruptcy, liquidation or other similar corporate reorganization, where your information may be one of the transferred assets

Basic Identifiers, Pseudonymous Identifiers or Device Information, Commercial Information, Internet or Other Electronic Network Activity Information; Geolocation Information, Site Usage Information

Third Parties for Targeted Advertising. To third parties, including technology providers and social media networks, for marketing and advertising, including Targeted Advertising. Please see Section 4, Targeted Advertising for further information.

Pseudonymous Identifiers or Device Information, Internet or Other Electronic Network Activity Information, Site Usage Information

With our Corporate Affiliates. With our corporate affiliates, including our parent company, sister companies and subsidiaries, as permitted or required by law.

If you choose to contribute to one of our social media campaigns, interact with us on a community or social forum or other publicly available area or feature of our Site, the information you submit may be made available to the general public depending on your settings or the forum used. We recommend that you not submit or post any PI to such forums, such as your full name, home address, phone number and/or other information that would enable others to contact or locate you.

6. Your Privacy Rights

Consistent with applicable laws and further to our commitment to honor the trust you place in us regarding your information, you have certain rights in relation to our processing of your PI. These rights are explained below along with the applicable processes you may follow to exercise your rights.

We will not discriminate against you for exercising any of your applicable privacy rights.

Accessing, Correcting, and Deleting Personal Information

Access to Your Personal Information: You have the right to confirm whether or not we have collected or otherwise process personal information about you and to request a copy of the personal information we collect about you, which we will provide back to you in electronic form.
Data Correction: You have the right to request we correct factually incomplete or inaccurate personal information that we process about you. Note that you can make certain corrections to some of your personal information directly through your online account.
Deletion of Personal Information: You have the right to request that we delete personal information that we process about you, except under certain circumstances (i.e. if we need to retain such PI in order to fulfill an order or a contract, comply with a legal obligation or to establish, exercise or defend legal claims).
Process to Submit an Access, Deletion or Correction Request: You may submit an access, deletion, or correction request directly or through an Authorized Agent as follows:

Directly by You, or by your Authorized Agent. If you designate an authorized agent to submit a request on your behalf, you must submit a signed and notarized letter of authorization and have the authorized agent attach the signed and notarized letter when they submit a request on your behalf.

Email: legal@szossari.com

For your own privacy and security, and in our discretion, we may require you to verify your identity before providing copies of your personal information, deleting or correcting the requested information. Additionally, we will only provide a copy of your PI to you, even where you utilize an Authorized Agent to submit the request.

Managing Tracking Technologies (Cookies)

You can manage / communicate your cookie preferences to us by either (i) updating your preferences via the Cookie Consent Preference Center or by clicking the “Your Privacy Choices” link at the footer of our Site, at any time, or (ii) broadcasting a legally recognized opt-out preference signal, such as the Global Privacy Control (GPC) (when accessing our Site using a browser and/or browser extension that supports such signals)
To learn more about cookies in general, including how to manage or delete them using your device or browser settings, click here. Additionally, through your device or browser settings, you may be able to (i) receive notifications when you are receiving new cookies, (ii) disable cookies or (iii) delete cookies from all websites you visit, not just ours. Please refer to your web browser's help section or your device’s settings menu for information on how to do this.

Local Shared Objects. The methods for managing local shared objects are different than the methods for managing cookies. Depending on how local shared objects are enabled on your computer or device, you may be able to manage them using your computer or device’s software settings.
Web Beacons and Other Tags. You may limit the use or placement of web beacons or tags by managing or deleting the cookies that interact with them. As such, the same process you follow to manage or delete cookies using your applicable browser or device settings may be used to affect web beacons and other tags.
Browser Do-Not-Track Signals. Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online (this is different than the GPC signal noted above). At this time, we do not modify your experience based on whether a Do Not Track signal is broadcast. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org

Managing Marketing Communications

Opt-Out / Unsubscribe– Direct Mail: If you would like to opt out of receiving direct mail from us, please contact us at customerservice@szossari.com and specify “Opt-Out of Direct Mail” in the subject line.
Please note we may still contact you via direct mail in connection with your account, relationship, activities, transactions and communications with us
Unsubscribe from Email Marketing: If you would like to unsubscribe from receiving promotional emails from us, you should follow the unsubscribe instructions located in each promotional email you receive from us, or you may contact us at customerservice@szossari.com and specify “Unsubscribe from Email Marketing” in the subject line.
Please note we may still contact you in connection with your accounts, relationship, activities, transactions and communications with us.
Opt-Out – Text Messages (SMS or MMS): To opt out of our Text Messages, reply “STOP” directly to one of the Text Messages you receive.
Please note that Text Messages are distributed via third party mobile network providers, therefore, we cannot control certain factors relating to message delivery or guarantee availability or performance of this service, including liability for transmission delays or message failures. See our Terms and Conditions for more information about our Text Messages. To receive HELP with Text Messages, contact us customerservice@szossari.com and specify “Help With Text Messages” in the subject line.

Additional State or Country Specific Privacy Rights

Residents of specific countries, provinces, states or locations may be afforded additional rights. Please read below for a description of those rights and the processes to follow in order to exercise those rights:

Canadian Residents

Withdrawal of Consent to Process: Canadian Residents have the right to withdraw consent to processing similar to the deletion right. To withdraw consent to processing, please submit a deletion request using the process described above.

California Residents

California Shine the Light: Residents of California may request that we stop sharing their personal information with third parties for their direct marketing purposes. Such request will apply as of the date of your request, and we will not be responsible for any communications that you may receive from third parties that received your personal information prior to that request. In these cases, please opt out from or contact that third party directly.
Process to Submit a Request under CA’s Shine the Light Law:

Please submit a written request via email to: customerservice@szossari.com
Include the following:

Email Subject Line Must Contain: Exercising my rights under CA Shine the Light
Email Body Must Contain: your first name, last name and email address associated with your Szossari account

California Privacy Rights (CCPA and CPRA) Notice Rights. The California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA) require that businesses provide certain notice to consumers about their information practices concerning personal information. The information specified in such notice requirements can be found follows:

a list of the categories of PI that we collect is located in Section 2 “What Personal Information We Collect, Use, or Otherwise Process;”
details regarding the sources form which we obtain PI can be found in Section 3 “Where Do We Get Information About You;”
details regarding the business or commercial purposes for which we collect or process PI can be found in Section 4. “How We Use Information We Collect or Process;” and
details regarding what PI we share with other parties and the purpose of the sharing can be found in Section 5. “How We Disclose or Share Information.”

For purposes of clarity, categories of PI disclosed that may be considered “sale”/ “share” under CCPA or CPRA include: Basic Identifiers, Pseudonymous Identifiers or Device Information, Demographic Data, Commercial Information, Internet or Other Electronic Network Activity Information; Geolocation Information, Site Usage Information
Categories of third parties to whom personal information was disclosed that may be considered “sale”/ “sharing” under California law: advertisers and marketing partners, data analytics providers, performance and metrics providers, and social media networks.

Right to Opt-Out of the Sale or Share of Personal Information for Targeted Advertising. In addition to your rights regarding Accessing, Correcting and Deleting your Personal Information listed above, the CCPA and CPRA provide California “consumers” with the rights to direct a “business” not to “sell” their PI with third parties and to direct a business not to “share” their PI with third parties for the purpose of Targeted Advertising.

Process to Submit an Opt-Out of “Sale” or “Targeted Advertising”: There are two separate processes to follow in order to request to be opted out of “Sale” or Targeted Advertising:

For opting-out of Sale or Targeted Advertising Tracking Technologies, you can update your preferences at any time by either (i) updating your preferences via the Cookie Consent Preference Center here or by clicking the Your Privacy Choices at the footer of our Site, at any time, or (ii) broadcasting a legally recognized opt-out preference signal, such as the Global Privacy Control (GPC) (when accessing our Site via the browsers and/or browser extensions that support such signals).
For opting-out of “Sale” or Targeted Advertising activities based on PI collected by us (e.g. activity related to shopping in store or on our Sites, participating in promotional or marketing activities, creating an account on our Site(s), registering to receive email communications from us, etc.), please submit a request to customerservice@szossari.com.

Residents of Colorado, Connecticut, Montana, Oregon, Texas, Virginia and Utah (and as may be updated by state or federal laws, from time to time)

Depending on your state of residence, in addition to the rights of Accessing, Correcting, and Deleting your Personal Information listed above, you may have additional rights related to opt-out of the “Sale” of Personal Data to unaffiliated third parties and the right to opt-out of Targeted Advertising (as those rights are defined in the applicable state laws).

Process to Submit an Opt-Out of “Sale” or “Targeted Advertising”: There are two separate processes to follow in order to request to be opted out of “Sale” or Targeted Advertising:
For opting-out of Sale or Targeted Advertising Tracking Technologies, you can update your preferences at any time by either (i) updating your preferences via the Cookie Consent Preference Center here or by clicking the Your Privacy Choices at the footer of our Site, at any time, or (ii) broadcasting a legally recognized opt-out preference signal, such as the Global Privacy Control (GPC) (when accessing our Site via the browsers and/or browser extensions that support such signals).
For opting-out of “Sale” or Targeted Advertising activities based on PI collected by us (e.g. activity related to shopping in store or on our Sites, participating in promotional or marketing activities, creating an account on our Site(s), registering to receive email communications from us, etc.), please submit a request to customerservice@szossari.com.

7. How We Protect Your Information

Length of Processing:

Your personal information is stored by us and/or our service providers for as long as necessary to fulfill the specific purposes described herein and to the extent permitted by applicable laws. When we no longer have a legitimate business purpose for your PI, or when you request that we delete your PI (except where we need to retain it in order to comply with a legal obligation, are permitted to retain it under applicable law or need to retain it to establish, exercise or defend legal claims), we will remove such information from our systems and records, which includes taking steps to anonymize it so that you can no longer be identified from it.

Information Processing in the U.S. and Other Countries

Your PI and other information may be stored, transferred and processed by us in the United States and in other countries by our affiliates or our service providers. By providing personal information to us, you consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, pursuant to the laws of the United States or such other jurisdictions, which may provide lesser privacy protections than the laws of other countries, and you acknowledge that your information may thus be subject to U.S. and foreign laws and accessible to U.S. and foreign governments, courts, law enforcement and regulatory agencies.

Information Security:

While we endeavor to protect our systems, Sites, Services and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our (or a service provider's) systems, will be absolutely safe from intrusion by others, such as hackers. Nonetheless, we understand and value the trust you place in us to protect your personal information and have implemented reasonable security measures appropriate to the data we hold in an effort to safeguard the personal information in our custody and control. Such measures include, for example, limiting access to PI only to employees and authorized service providers who need to know such information for the purposes described in this Privacy Notice, as well as other administrative, technical and physical safeguards. Additionally, our service providers are not authorized to use or disclose your personal information for any purpose other than providing the services to us or on our behalf, or as otherwise may be required by applicable law.

To provide you with increased security, access to certain personal information stored in your Account is protected with your username and password. You are responsible for maintaining the confidentiality of your Account credentials, and we strongly recommend that you utilize a complex password that includes a combination of letters, numbers, and characters and that you do not disclose your account username or password to anyone. We will never ask you for your password in any unsolicited communication. Please notify us immediately of any unauthorized use of your account credentials or any other suspected breach of security.

Phishing, Spoofing & Other Schemes

It has become increasingly common for hackers, cyber-criminals and other unauthorized individuals to send emails and other communications to consumers purporting to represent a legitimate company, such as a bank or an online retailer, and requesting through those communications that the consumer provide personal, often sensitive, information. Click here to learn more about how to recognize and avoid such scams.

If you receive a request to provide sensitive information (including your account password, or any payment information) via email or to a website or individual that does not seem to be affiliated with the Sites or Szossari, or that otherwise seems suspicious to you, please do not respond or disclose your information. Szossari will never send you an email requesting that you verify any credit card information, financial information or other sensitive personal information. Please immediately report any such communication or request to us at customerservice@szossari.com.

8. Changes to This Privacy Notice

We may change this Privacy Notice from time to time and the amended Notice will be posted to the Sites. Under certain circumstances (for example, in connection with certain material changes to this Privacy Notice), we may also notify you through additional means, such as posting a notice on the home page of the Sites or contacting you via email.

9. Contact Us

To exercise your rights, please follow the procedures described in Section 6. Your Privacy Rights above.

If you have any specific questions or concerns about this Privacy Notice or our Cookie Notice, please contact us at customerservice@szossari.com, Attn: Privacy Officer.

Carry Szossari in Your Shop

If you’re a retail shop owner interested in discussing opportunities to carry Szossari products, please drop us a line at hello@szossari.com.

Counterfeit Warning

Szossari works with customs authorities, law enforcement and legal representatives globally in an effort to prevent the sale of counterfeit Szossari products, both online and offline. To avoid the risk of purchasing counterfeit products, it is best to buy directly from the only official Szossari e-commerce website (www.szossari.com), or a department store, specialty retailer or e-tailer that you know to be reputable.

To report counterfeits, please email customerservice@szossari.com.